What should a Crew Trainer focus on during skill demonstrations?

Focusing on real-life scenarios relevant to their roles during skill demonstrations is crucial because it allows crew members to connect the training content directly to their everyday tasks. This approach ensures that trainees learn how to apply their skills in practical, on-the-job situations, which enhances retention and increases their likelihood of successfully executing those skills in the fast-paced environment of a restaurant. Real-life scenarios also help highlight the importance of teamwork, customer service, and problem-solving, ultimately preparing crew members for the challenges they will face in their roles at McDonald's.

By utilizing scenarios that mimic actual work experiences, Crew Trainers can better demonstrate the application of procedures and the importance of each task, leading to a more effective training process.