What should a Crew Trainer do if a trainee is struggling to learn a task?

Providing additional support, breaking down the task, and offering more practice opportunities are crucial steps in helping a trainee who is struggling to learn a task. This approach acknowledges the individual's learning pace and needs, allowing them to grasp the material more effectively.

When a task is broken down into more manageable parts, it prevents the trainee from feeling overwhelmed and helps them focus on mastering each component before moving to the next. This method also reinforces the concept of incremental learning, where each success builds confidence and competence. Furthermore, offering more practice opportunities allows the trainee to apply what they’ve learned in a supportive environment, ultimately leading to improved retention and skill acquisition.

This strategy not only enhances the trainee's ability to learn but also fosters a positive and encouraging training atmosphere, which is essential in a fast-paced environment like McDonald's.