What is a key role of a Crew Trainer during training sessions?

A key role of a Crew Trainer during training sessions is to provide constructive feedback to crew members. This process is essential for improvement and development, as it helps trainees understand their performance, recognize areas where they excel, and identify where they can make enhancements. Constructive feedback is supportive and aimed at fostering a learning environment, encouraging crew members to ask questions and engage in discussions, which can lead to a deeper understanding of their roles and responsibilities.

In effective training, the goal is to nurture skills and confidence, making constructive feedback a foundational element. Rather than focusing solely on monitoring attendance or enforcing rules rigidly, a Crew Trainer's emphasis on feedback promotes an atmosphere where crew members feel valued and motivated to grow, ultimately improving overall team performance and efficiency.

Similarly, focusing exclusively on theoretical knowledge would neglect the hands-on experience that is crucial in a fast-paced environment like McDonald's, where practical application of knowledge is vital for success.