What aspect of training helps ensure that team members understand the company's values?

Incorporating company culture into training is essential for helping team members understand the organization's values. By embedding the company's beliefs, mission, and core values into the training process, employees are more likely to comprehend and align their behaviors with the expectations set forth by the company. This integration fosters a sense of belonging and purpose among team members, ultimately leading them to embody those values in their interactions with customers and fellow staff.

Focusing solely on profitability or emphasizing speed of service may overlook the foundational principles that drive the company’s mission. These aspects can be important for operational success, but they do not necessarily convey the values that shape the workplace culture. Additionally, restricting discussions to technical skills can leave employees ill-equipped to create a positive work environment and connect with the company’s core ethos. It is the specific focus on company culture during training that instills a deeper understanding of the values that are vital for both personal and organizational success.