How should a Crew Trainer approach feedback sessions with trainees?

A Crew Trainer should approach feedback sessions with trainees constructively and positively, focusing on both strengths and areas for improvement. This approach creates an environment that encourages open communication, allowing trainees to feel supported and valued. By highlighting strengths, trainers can build confidence and reinforce positive behaviors, making the learning experience more engaging.

Additionally, discussing areas for improvement in a constructive manner helps trainees understand where they can grow without feeling discouraged. This balanced feedback fosters a culture of continuous development, which is essential in a fast-paced environment like McDonald's. It is important for trainees to feel that their contributions are acknowledged, even while they are being guided on how to enhance their performance. Creating a positive atmosphere during feedback sessions leads to better engagement and improves overall team dynamics.